Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, shipping address, phone number
- Payment Information: Credit card details, billing address (processed securely through our payment processors)
- Order Information: Purchase history, product preferences
- Communication Data: Customer service inquiries, feedback, reviews
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your customer service requests
- Send promotional emails about new products and special offers (you can opt-out anytime)
- Improve our website and customer experience
- Detect and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors, shipping companies, email service providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using SSL technology and processed through secure payment gateways.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookies through your browser settings. For more information, see our Cookie Policy.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@astrohealth.com