Refund Policy
90-Day Money-Back Guarantee
At ASTROHEALTH®, we stand behind the quality of our products. We offer a 90-day money-back guarantee on all purchases. If you're not completely satisfied with your results, you can request a full refund within 90 days of your purchase date.
How to Request a Refund
To initiate a refund, please contact our customer support team at:
Email: support@astrohealth.com
Please include your order number and reason for the refund request. Our team will respond within 24-48 hours with instructions.
Refund Process
- Once your refund request is approved, you will receive a confirmation email
- You may be asked to return the product (we'll provide a prepaid shipping label)
- Refunds are processed within 5-7 business days after we receive the returned product
- The refund will be credited to your original payment method
- Please allow 5-10 business days for the refund to appear in your account
Conditions
- Refund requests must be made within 90 days of the original purchase date
- Products must be returned in their original packaging when possible
- Shipping costs are non-refundable unless the product was defective or damaged
- Only one refund per customer per product
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately. We will provide a full refund or replacement at no additional cost. Please include photos of the damaged product in your email to expedite the process.
Contact Us
If you have any questions about our refund policy, please don't hesitate to reach out:
Email: support@astrohealth.com